Site Updates submit an update request

We listen to our partners. Below is a list of site enhancements with the partner that made the suggestion. We believe in building solutions the market demands, not trying to build solutions we think people might want.

We've made some cool new updates to the course mapping tool! Below is a summary of these changes and at the bottom is a link to a sample map. Reminder, this feature is under your event setup, Event Details, Course Map.

New Event and Volunteer Markers

In the Marker Types box on the left of the screen, you see a check box for Event and Volunteer markers. Click either box to toggle between the marker types as shown below.

Note when you select Sponsor Booth marker, you have the option of adding up to 20 booth locations. Similarly, on the Volunteer Position, you can add up to 20 volunteer locations.


     

New Mapping Options


At the bottom of the Marker Types box you see new map options and these are:

          Elevation Show an elevation box at the bottom of the screen. The elevation box updates with each now point added.
          Bike paths Show bike paths on the map.
          Tilt view 45 degrees Zoom in and show the satellite map view and tilt to 45 degree angle.
          Snap to roads When mapping, when you click to add a point the path snaps to roads instead of drawing a straight line from the last point to the new pint

 

Interactive Elevation

Users can hover over the elevation chart to see exact elevations at various points on the map. Note the green marker identifies map location.

                

New Display Options

On the list of your course maps, you see an Options link as shown here:

     

Click options and you can set the following:

 

            Stroke weight This is the width of the path displayed on the map in pixels, default is 4.
            Show mile markers Specifies what mile markers to show on the map, values include
  • None
  • All miles
  • Odd miles
  • Even miles
            Show kilometer markers Specifies what mile kilometers to show on the map, values include
  • None
  • All kilometers
  • Odd kilometers
  • Even kilometers
            Show bike routes Default to show bike routes on the map, user can change
            Show map legend Default to show map (markers) legend, user can change
            Show elevation Default to show map elevation, user can change
            Elevation chart type Specify elevation chart type, options include:

  • Line chart
  • Bar chart


Sample Map (click here to view live map)

 

This updated requested by: Bear Chase Trail race

You can now include an upcharge on custom registration fields. This is helpful if you want to offer additional products or services with registration and charge for them.

For example, if our standard tshirt options don't work for you, you can create a custom tshirt field and add your own pricing for each tshirt option.

Or maybe you want to raise money for your charity, you could setup a custom field for the registrant to add an additional donation amount to their registration. Here is what that could look like:


 
     


Other possible uses

  • Charge $5 for your post-event beer garden
  • Offer a pre-event pasta dinner for $10
  • Offer an additional tech shirt for $15
  • Have the Flippin' Flapjacks guy come out and serve pancakes for $4.99!


How to configure

To setup custom fields and add a price, do the following:

  • Login and go to My Account, Event Registration
  • Select the event for which you want to setup custom fields
  • Click the link to create a custom field
  • Enter the custom field information and price
  • When the registrant selects this custom field, the price is added to their registration

What fees are charged for this?

The price you setup for each custom field is added to the registration price and normal registration fees apply.



This updated requested by: Running Guru

You can now use Google Maps to create your course map! We've made it easy to use the power of Google to map your exact course and include markers like start/finish, bathrooms, water and aid stations, and much more.
   
  Click here to see a course map created using Google Maps >>
   

Highlights of this new feature include:

Draw the course map easily on a Google map with click and drag.

The course is shown by a red line with arrows indicating the direction.
    
       
    Drag and drop markers anywhere on your map.

Once markers are placed, you can easily move and delete them.

You can add unlimited markers to the map.
Embed a link or the entire map on your site using the Embed feature.
    
       

How to use this feature

To create a course map for your event simply do the following:

  • Login to your account and go to Event Registration
  • Select the event for which you want to map the course
  • Click Event Details, Course Map in the left column
  • Click '+ New Course Map' then follow the directions to create a Google course map
  • A link to the map automatically appears on your event page

 

How to embed a map on your site

  • After you create your map, click the red EMBED button on the map creation page
  • To add a link to the map on your site, cut/paste the Link code to your site
  • To embed the map on your site, cut and paste the Map code to your site
  • Click here to see an example of an embeded map

 

 

This updated requested by: Running Guru

Your My Account page has been updated with a new layout. It now contains new information, widgets, tasks and much more. When you login you will see the new default My Account, and you can customize the content of the page by clicking the Set Preferences link.

Overview

When you login, the first page you see is My Account. We 've updated the layout and added new information, links, and widgets to make your life easier. The new layout provides these benefits:

  • Access key pages and information more quickly
  • Upcoming event, fundraising campaign, and volunteer page information shown
  • Quick links to popular reports included in the Activity section
  • Tasks, events, and reminders can be set and displayed for improved time management
  • Create links to frequently used pages and websites for convenient access
  • Customize the layout of My Account to fit your needs


New Information

You'll notice lots of new information and links, and you can customize what appears on the page by clicking the Set Preferences link at the top of the page.

Widgets

The My Account page is now composed of 'widgets'. Each widget contains useful information and links, and there are various types of widgets that display specific information and perform specific functions. You can configure which widgets show on your My Account page by clicking the Set Preferences link.

Here is an overview of the widgets (note: in the Set Preferences page you can hover over each widget for more information):

  These are links to services such as Manage Website, Event Registration, Fundraising, Product Sales, Sponsors, Volunteer Management and so on.
  This widget contains useful information and links for your upcoming events, fundraising campaigns and volunteer pages.
  These is a calendar with your events, reminders, tasks, and action items...lets you set reminders and keep up to date on tasks. Helpful reminders for today's tasks pop-up.
  Links to reports, pages,  and websites that you use frequently. You can add as many links as you'd like. These links also appear under the drop-down My Links in the upper right.
  These are enhancements and new features that make our system better and benefit you.
  This widget contains Frequently Asked Questions to help you find answers to all your questions.
  Links to accounting functions such as Payables, Receivables, and Payments. Unpaid payables and receivables appear in this box.

 

 

This updated requested by: Running Guru

We've added a new Income Statement report to help you better understand your event and fundraising campaign proifitability.

Now you can see all your revenue and expenses in an easy to understand report (see example report below). And when an event includes fundraising, you see information for both on one report.

Customize the Chart of Accounts
 
To make running the report easy, we provide a default Chart of Accounts with standard revenue and expenses. If you'd like, you can customize the Chart of Accounts however you'd like.

Viewing the Income Statement Report

To view the Income Report, go to your event or fundraising page and on the left under Accounting, select Income Statement. 

Note in the top right of the page you can select any event or fundraising campaign and the report is updated.

Adding Payables and Receivables

If you have expenses and receivables (invoices) for your event or campaign, you can easily create a payable or receivable transaction which gets included in the Income Statement. Under the Acounting menu simply select Enter Payable or Enter Invoice.

Sample Report

This updated requested by: Running Guru

We've updated the accounting system so you can easily create invoices, accept online payments, and track your payables. You can even correlate these payables and receivables to events to track event expenses and revenue.

Accounting Features

Here are a few of the features of this update:

  • Create invoices, send to vendors and sponsors, accept online payments
  • Link invoices to events and show on event summary reports
  • Create payables, upload original invoices, track when paid
  • Link payables to events and show on event summary reports

To access the new accounting features, go to My Account and click on Accounting.

Accounts Receivable

With the Accounts Receivable module, you easily create and send invoices to vendors, sponsors, etc. Anytime you need to bill for a product or service, you can create and send an invoice. The invoice includes a payment link so vendors and sponsors can pay the invoice online with a credit card!




Accounts Receivable Features

Here are a few of the main features when using Accounts Receivable:

  • Create invoices
  • Include your logo and branding on invoices
  • Send invoices via email or print and mail
  • Optionally accept online payment for invoices
  • Track when invoices are paid
  • View paid and unpaid invoices
  • Link invoices to events to track event revenue and expenses

Linking Receivables to Events

When you create invoices, you can link them to an event. On the Event Summary Report, invoice amounts are included in sales revenue and the invoices are shown as a line item under Sales as shown below:




Accounts Payable

The Accounts Payable feature allows you to easily record amounts due to vendors for event-related and other expenses. You can even upload copies of invoices related to each payable. This feature is helpful for tracking general and event-related expenses, and these expenses are shown on summary reports.



Accounts Payable Features

Here are a few of the main features when using Accounts Payable:

  • Create payable records
  • Upload invoices related to each payable
  • Record when you make invoice payments
  • Link payables to events to track event expenses (invoices show up on event summary reports)

 

Linking Paybles to Events

When you create payables, you can link them to an event. On the Event Summary Report, payable amounts are included in fees and the payables are shown as a line item under Fees as shown below:

 

Notifications in My Account

When you have unpaid payables or receivables, the information and links to each appear in your account when you login. A message box like the following appears:

Accessing Accounting Features

To access these new features, login (or go to My Account) and click on Accounting.

Also, from within event setup, you can click on Accounting, Accounts Payable and Accounting, Accounts Receivable.

 

 

 

This updated requested by: Running Guru

Event participants can now quickly add your event to their personal calendar!

With one click of their mouse, users add your event to their Outlook, Google, Yahoo, or Hotmail calendars. This can help increase participation by ensuring your event is remembered.

How does it work?

When you setup your event on Running Guru, you have the option to include the below button on your event page:

              

When users mouse-over the button, they select the calendar to which they'd like to add the event:

              

Once they select their calendar type, the event is added to their calendar!

How do I enable this feature?
  1. Login to your race director accounrt
  2. Click on Event Management, Event Registration
  3. Click on the event for which you want to include the calendar option
  4. Click on Display Options, Social Media
  5. Check the box next to 'Social media buttons and calendar'.



  6. The 'Add to Calendar' button now appears on your event page!



This updated requested by: Running Guru

You can now specify the date and time discount codes become active and the date and time the codes expire.

This helps you control your discounts and drive registrations by creating urgency for people to register.

How to set Active and Expires date and time
  1. Login to your race director accounrt
  2. Click on Event Management, Event Registration
  3. Click on the event for which you want to add/edit discount codes
  4. Click on Registration, Discount Codes
  5. Select the code to edit or create a new code
  6. Under the discount code options, enter the Active and Expires date and time:

When people register, if they enter a discount code that is not yet active or expired, they get one of the following messages:

And just a reminder, you can specify which registration categories discounts apply to. For example, if you have a 5k and 10k, a discount can apply to the 5k but not the 10k and vice versa.

This updated requested by: Cinco De Mayo Trail Run

You can now add the local weather forecast to your event page! Give your participants up to date weather information from Weather Underground with our new weather plugin. The plugin even has a link to get the extended 7 day forecast.

Choose from seven different styles to match the design of your event page.




How do I add the weather plugin to my event page?

After you login to your race director account, do the following:
  1. Go to Event Management, Event Registration
  2. Select the event to which you'd like to add the weather
  3. Click Display Options, Buttons from the menu on the left
  4. Check the box next to 'Local weather information'
  5. Select the style of the weather plugin
  6. Click 'Save' to save your settings
  7. The weather plugin now appears in the top right column of your event page!

EXAMPLE: Click here to see an example of the weather.

 

This updated requested by: Cinco De Mayo Trail Run

Image carousels are a great way to add excitement to your website, event and fundraising pages. With our new Carousel plugin, you can add rotating images with optional captions and links anywhere on your page, even the header!

Click here to see a demo event using carousels. Note the header and body of the page both include carousels.




For more information on carousels and how to add them to your pages, click here.

This updated requested by: Cinco De Mayo Trail Run

We've updated our event registration module and added display options that provide greater customization and better support for all devices such as tablets, mobile phones, and desktop computers.

Registration now uses Twitter/Bootstrap style sheets to provide a modern look and feel that is user friendly and more intuitive.

Summary of new features

We've added a selection of color schemes to let you pick and choose the best fit for your event. You can also enter custom display colors for maximum flexibility.

In addition, you can now set these display options:

  • Frame the event page contents or have them continuous on the page
  • Include a left/right margin on the page or display the entire width of the browser
  • All page information automatically resized to fit display area
  • Background image remains fixed to provide smooth and modern parallax scrolling and depth to the page
  • Bootsratp/Twitter style sheets and icon sets now supported for maximum readability

 

Checkout some cool sites

Click on these great event sites to see the new features:

    

Where are the new options set?

Once you login and access your event, under Display Options you now see a new Page layout link.

In addition, use the Header & Footer, Colors, and Buttons links to configure your event page.

Improved navigation and data input checking

When registering for your event, users now see the following navigation bar. This makes it easier for them to understand and complete the registration process:

And on all required fields, the following message appears if a user tries to continue without entering the info:

Modern icons

And buttons now use the popular Bootstrap icon set for consistency and easy readability:

We recommend you login and try the different settings to see how the new features work!

 

This updated requested by: Running Guru

FaceBook ads are a great way to drive traffic to your event site and increase registrations, and Running Guru now integrates with FaceBook to track the effectiveness of your ads.

Click here to learn more about FaceBook ads.

How it Works

  • Step 1: Create an ad on FaceBook - click here
  • Step 2: Create a Conversion Tracking Pixel - click here
  • Step 3: Cut and paste the Conversion Tracking code into your Running Guru event

    • This is done in Event Setup, Display Options, Social Media as shown here:




We've updated our Sponsor Module so you can now accept online payments for your sponsorships.

Sponsorships represent a great revenue source and a way to connect participants to brands they care about, and our Sponsor Module is an effective way to create a page where you can feature all your sponsorship opportunities AND let sponsors pay online.

You can share this sponsor page with potential sponsors making it easy for them to express interest and even pay for the sponsorship. This saves you time and hassle and can generate additional revenue for your event or cause!

How do I setup a sponsor page?

To create a sponsor page follow these directions:

  1. Login to your race director accounrt
  2. Click on Sponsorship Pages



  3. Click +New Sponsorship Page to create a new page
  4. Follow the instructions to setup your page with sponsorships and packages
  5. Click here to learn more about sponsor pages

How do I accept payments for sponsorships?

Follow the instructions above to create your sponsor page. As you setup individual sponsorships and packages (multiple sponsorships grouped together) do the following:

  1. Create individual sponsorships and sponsor packages
  2. Set these payment options:



  3. Set the option to include the service fee as part of the sponsorship cost or pass it on to the sponsor
  4. On your sponsor page, the sponsor sees the following button next to each sponsorship:



  5. When they click this link they are presented a page to pay for the sponsorship or request information
  6. You are sent a receipt when they submit payment

How do I get paid for the sponsorships?

When sponsors pay, we collect the money and send you payment via check or direct deposit each week. To cover credit card processing, we charge a 5% fee per transaction. You can elect to have this fee taken out of the sponsor payment or pass it on to the sponsor, as explained in setting up each sponsorship.

Can I configure custom data fields?

Most definitely! If you need to collect specific information from the sponsor, use custom data fields for the sponsor to enter this info. When you setup your sponsor page, there is a link called Custom Fields where you set these up.

Show me an example!

Here is an example sponsor page so you can see how this works.

Example sponsor page, click here

Get in touch with us if you have any questions!

Running Guru
1-888-694-8782
Support@RunningGuru.com

 

 

This updated requested by: Move Forward 5k/10k

You may have noticed we've updated the look and feel of the backend of Running Guru. We hope you find the interface easier to use and more visually appealing...especially on mobile devices and notebooks!

Most links and features are still in the same place, but if you have problems locating anything don't hesitate to shoot us an email at Support@RunningGuru.com.  

Better Navigation

A couple updates in navigation are the Quick Links and Breadcrumbs.

In the upper right you will see the Quick Links menu. Click on this and the below links appear. This makes it easier to move to the most popular areas of the site.

And you will notice Breadcrumbs at the top of every page. These track your navigation and let you quickly and easily go back or jump to other sections. Here is an example of the Breadcrumbs:

 

Happy Holidays and let us know if you have any questions!
John

 

 

This updated requested by: Running Guru

We just made an enhancement that lets you customize the right column of your event registration and fundraising pages. Now you can configure the right column exactly how you want it, with buttons, data, and real-time information from your event and fundraising campaign, and much more!

Example

Here is an example of a custom button, fundraising progress thermometer, and donate box added to the right column of the event page:

 

 

Setting These Options:

  1. Login and edit your event or fundraising page
  2. Go to Display Options, Right Column (see screenshot below)
  3. Enter the content for the right column in the box provided and select location for this content, top or bottom
  4. After you set the options click 'Save'
  5. The right column content now appears on your event or fundraising page

 

This updated requested by: Aztlan Athletics

We just added enhanced formatting options for your event registration pages! Now you can set the font size and color for data labels, and you can set the style, foreground, and background colors for data input boxes.

Example:

In this example we set the text label colors to magenta, the data input foreground color to dark blue, the background color to light blue, and the input box style to 'Rounded'.

 

Setting These Options:

  1. Login and edit your event
  2. Go to Display Options, Colors & Buttons
  3. Scroll down until you see the below options
  4. After you set the options click 'Save'
  5. Now when users register for your event the data input fields are formatted accordingly

 



This updated requested by: Running Guru

You now have the option to collect sales tax on event registrations and product sales. The tax amount is calculated based on the registrant's zip code or zip code where product is shipped, and sales tax revenue is paid to you monthly.

To  setup sales tax on event registrations, do the following:

  1. Login to your race director account and edit your event
  2. Go to Registration Options, Registration Fees
  3. Click the registration category for which you'd like to charge sales tax
  4. Check the box next to 'Taxable?'



  5. When someone registers for your event and selects this category, they will be charged sales tax based on their zip code

To  setup sales tax on products, do the following:

  1. Login to your race director account and go to Product Sales
  2. Click on Setup Products then select the product for which you'd like to charge sales tax
  3. Click on the Sales Tax link in the lower left
  4. Check the box next to 'Charge tax:'



  5. When someone orders this product, they will be charged sales tax based on the shipping zip code


Sales Tax Payments and Reports

Sales tax revenue collected on registrations and product sales is paid to you monthly. To see a detailed report of sales tax and payments do the following:

  1. Login to your race director account and click on Tools



  2. Click on Sales Tax Reports

  3. Click Sales Tax to see a report by year of sales tax collected

  4. Click on Sales Tax Payments to see payments made to you for sales tax collected

 

This updated requested by: 5Kevents.org, LLC

Custom data fields are now available when people make donations. A custom data field is a field that can be either a drop down list of values or a text edit box, and the donor selects from the drop down list or enters a value when making a donation. This is useful if you want to collect custom information from donors when they make donations.

Example Custom Data Fields

Here is an example of three custom data fields presented when someone makes a donation:

How to Configure Custom Data Fields

  1. Login to your Race Director account
  2. Click on Fundraising Pages
  3. Select the fundraising page for which you want to add custom fields, or select New Fundraising Page
    to create a new page
  4. Click Fundraising Details in the left column then click Custom Fields at the top of the screen
  5. Click New Custom Field to setup each custom field (examples shown below)

 

 

This updated requested by: Lakewood Tiger Prowl

We've made it easy to embed your event registration right on your website and on your FaceBook page -- this increases registrations and boosts event promotion!

Example registration embedded on FaceBook:

How to use this feature

Click here for instructions on adding a Register tab on your FaceBook page.

What does the tab look like?

Click here to see how this tab looks on the Running Guru Fan Page. Below is a screen shot that shows the Register tab.

 

 

This updated requested by: PCI Gaming

We updated our registration system so you can now link custom questions to specific registration categories.

For example, let's say you have 5k, 10k, and 1/2 marathon categories and you want to ask the 1/2 marathon registrants if they want a medal with their registration. When you setup the custom field to ask if they want a medal, you can elect to only display this question on the 1/2 marathon and not the 5k and 10k.

Where is this setup?

To link custom questions to registration categories, do the following:

  1. Login and edit your event
  2. Go to Registration Details, Custom Fields
  3. Click a custom field then scroll down until you see the Registration Categories
  4. Check the box next to each category for which you'd like to display the custom field when people register
  5. Uncheck the box next to each category for which you do not want to display the custom field




 

This updated requested by: Gorilla Run

Get more sponsors and add value to your event

Entice sponsors to get their brands in front of your participants with our Online Goody Bag solution.  It’s simple - as people sign-up, they receive an email confirmation that includes their Online Goody Bag!  

Easy for participants to redeem coupons

You’re competing with heaps of other events. Make yours more appealing by showcasing all the goodies that come along with registration! Display your Goody Bag right on your registration page


How it works and get started

  • Click here to view a demo event with an Online Goody Bag.
  • Click here to acccess an event and setup an Online Goody Bag.

This updated requested by: Bear Chase Trail race

We provide an integration with Google Analytics so you can now analyize traffic to your site...see who's coming to your pages and where they're coming from!

You can activate Google Analytics on the following Running Guru solutions:

  • Event registration
  • Fundraising
  • Volunteer management
  • Online store
  • Sponsor page
  • Website

Google Analytics is a powerful, easy to use, reporting platform that lets you decide what data you want to view and customize your reports with just a few clicks.  You get insights into how visitors use your pages, how they arrived, and how you can keep them coming back!

Start Using Google Analytics

To use Google Analytics do the following:

  1. Login to your race director account
  2. Go to the solution for which you want to gather data, i.e. Event Registration, Fundraising, etc.
  3. Under the Options menu on the left, click 'Google Analytics'
  4. Follow the detailed instructions provided to setup a Google account and enable data reporting

Once setup, Google Analytics records traffic to your pages and provides a wide variety of detailed reports. Here are just a few of the many reports available:

This updated requested by: COCA

We just made registration easier by allowing participants to use their FaceBook account when registering for your event!

Here's how it works

When someone registers for your event, they are presented the below login options. They can click the FaceBook button or create a new account by entering an email address and password.

If they select FaceBook, they are automatically logged in and the following information is pulled from their FaceBook account and used for their registration:

  • First and last name
  • Email address
  • Date of birth
  • Age
  • Gender

This new feature leverages the power of social media and FaceBook and helps people register for your event more quickly and easily.

This updated requested by: Bear Chase Trail race

We just implemented three new updates to make your event page more informative and offer additional registration options.

The updates are:

  1. Countdown timer on event page
  2. Selecting quantity on registration categories
  3. Offering tshirt upgrades for additional charge

Countdown timer on event page

You can now include the following countdown timer on your event page in the right column:

To include this timer on your event page, login and go to Event Management, Event Registration, edit your event and click on Display Options, Colors & Buttons. Scroll down and you'll see these options:

 

Selecting quantity on registration categories

You can now let a registrant enter a quantity when they select their registration category. This is useful if you want a registrant to be able to purchase more than one item, such as pasta dinner tickets.

When the person registers, they select the registration category and enter a quantity to purchase. Note you can limit the quantity they can purchase. This is what they see on the registration page:

To setup the quantity option, login and go to Event Management, Event Registration, edit your event and click on Registration Details then edit a category or create a new category. When editing the category you will see these options to set quantity:


Offering tshirt upgrades for additional upcharge

An option is now available to offer tshirt upgrades (like a tech shirt) during registration and include an upcharge with the tshirt. For example, your event might include a cotton tshirt as part of registration but you want to offer a tech shirt for $5 more.

To setup the tshirt upgrade option, login and go to Event Management, Event Registration, edit your event and click on Data Fields then scroll down until you see the tshirt options as shown below.

Click on a tshirt option like"Men's" or "Women's" and change it to "Tech Upgrade". Then select each size you want to offer and click on the upcharge amount and set the amount of the tech shirt upgrade. When someone registers, they can select the desired upgrade from the tshirt dropdown and the charge is added to their registration.

This updated requested by: Running Guru

When setting up discount codes for race registration, you can now specify the registration categories for which the discount codes apply.

For example, you can have one discount code that works for your 5k but not the 10k, and vice versa.

To set which registration categories your discount codes apply, do the following:

  1. Login to your race director account
  2. Go to Event Management, Event Registration and select the event that contains the discount codes
  3. In the left column click Registration Details
  4. In the top menu click Discount Codes
  5. Select the discount code to edit or create a new one
  6. Scroll down until you see your registration categories like shown below. Follow the instructions to select the registration categories for which this discount code is valid



Note: If someone enters a discount code when registering that does not apply to the category they selected, they get the following message:

The discount code entered is not valid, please retry or clear the code.


This updated requested by: Hallucination Sports

We've created a tool that lets you generate bib numbers for your registrants at any time. Optionally you can save the bib numbers to the registrants account and export to a comma separated text (Excel-friendly) file.

Features

  • Generate bib numbers that you send to your bib printer and timer
  • Optionally generate unique bib numbers for each registration category
  • Save bib numbers to registrant's account
  • Export bib numbers to a csv (Excel) file

Instructions for generating bib numbers

To use this feature do the following:

  1. Login to your Race Director account
  2. Click on Event Managament
  3. Select the event  for which you want to generate bib numbers
  4. In the lower left click on the link Tools
  5. Click on the link Generate Bib Numbers
  6. A screen with the following options appears. Follow the instructions to generate bib numbers:

This updated requested by: Colorado Runner

Search engines like Google and Bing have become extremely popular for runners to find your event. By simply entering the name of your event, links are provided to your current and past events.

The problem

The problem is, users may click on a link to a past event and get confused thinking this is the current event. And you can't simply remove past events because you might have links to results and pictures that you want to leave up.

The solution!

Running Guru introduces a new feature that lets you forward links from past events to your current event. This way, when your event is found on search engines, links to past events automatically forward to your current event.

Setting up forwarding

Forwarding past events to your current event is easy, just follow these steps:

  1. Login to your Race Director account
  2. Click on Event Management then Event Registration
  3. Click on Past Events
  4. For each past event, do the following:
    1. Click on Publish Event in the left column



    2. Scroll down until you see 'Forward option:'



    3. From the drop down list, select your current event.
    4. When users visit the past event they will now be forwarded to the current event.

Example

Here is an example of how this works for Jodi's Race. When you Google 'Jodi's Race' you get a results list like shown below. Note there are multiple links to past events.

By setting up Forwarding on all these events as explained above, whenever someone clicks the old links they are forwarded to the current event.

This clears up alot of confusion for runners trying to find your event!

 

 

This updated requested by: Jodi's Race for Awareness

Running Guru releases enhanced support for mobile devices.

When users visit RunningGuru.com on their mobile device (like iPhones, Droids, etc.) they experience a new user interface developed specifically for mobile devices.

What's Different?

Here are screenshots of the old and new mobile device interfaces when going to RunningGuru.com:

Old Mobile Interface   New Mobile Interface

 

Note the old interface shows the normal website. Users can certainly use their screen to expand the viewable area, but this can be cumbersome. The new interface is much easier to navigate and provides buttons and links to the most useful features on mobile devices.

Race Picture Downloads

With the new interface, runners can retrieve race pictures on their phone and save them with one click. They then quickly and easily upload them to social media sites which increases your event exposure!

And with our race picture option where runners get free digital images, you get unbelievable, never before seen promotion and runners will love your event and come back year after year!

Event Results

In addition, runners can now quickly lookup their event results on their mobile device.

As soon as you upload results, runners can search by bib # and name.

Charity Donations

One of the coolest features of the mobile device interface is the ease with which charitable donations can be made on mobile devices.

Using enhanced search features, donors quickly find your charity and make a donation with minimal effort

 

Quick Response Code Support

In addition, Quick Response (QR) Codes are now supported so users can use their phone and scan a QR code and be taken directly to your event or fundraising page.

This is a great way to drive more traffic to your sites!

Scan the QR code at right with your mobile device to see
how it works!

How Do I Generate QR Codes?

After you login, go to your event or fundraising page and click on Tools, QR Codes. A QR code is generated automatically for you!

Click here for more information on QR Codes.

 

This updated requested by: Running Guru

We wanted to let you know about some updates to My Account that you will notice when you login:

  • Event Registration is now called Event Management
  • The following links are now under Event Management:

    • Event Registration
    • Volunteer Pages
    • Race Results
    • Event Promotion
    • Event Photography

We believe these changes make management of your events easier and navigation more intuitive.

This updated requested by: Running Guru

Compare registrations from year-to-year to see trends for effective forecasting, budgeting, and planning.

Here's an example (same event for 3 years):


Using This Feature:

  1. From your race director account, click on 'Event Registration', then select an event
  2. Click the link 'Reports' in the lower left
  3. From the Reports screen, click the link 'Compare Registrations for Multiple Events'



  4. The current event is charted, at the bottom select up to five events to show on the graph



  5. Click 'Update Chart >' to chart the selected events
  6. The chart shows the registrations by month for each of the events, and the % change from last event



  7. Repeat selecting events and charting as often as you'd like!

 

This updated requested by: Running Guru

You can now give event participants the ability to transfer their registration to another person!

How It Works:

  1. From your event page, participants click on the "Find My Registration" button



  2. Using their full name or email address, a participant searches for their registration


  3. After they've located their registration, they click the "Transfer" icon



  4. Then, they enter their confirmation number to validate their registration and the name and email address of the person to whom they are transferring their registration



  5. After this information is entered, an email is sent to the transferee who then enters their information and checks a box to accept a waiver (if required). Note they must enter all fields you've setup for your event.


Enabling This Feature

By default this feature is turned off. To enable this feature do the following:

  1. Login to your account and edit your event
  2. Click on "Registration Details" and scroll down until you see this option:



  3. Check the box to allow registration transfer
  4. Make sure under "Display Options", "Colors & Buttons" you check the box next to the "Find my Registration" button
  5. That's it! Now participants can click "Find my Registration" from your event page and transfer their registration to another person.

This updated requested by: Bear Chase Trail race

Fundraising team captains can now email all members on their fundraising team. This makes it easy for captains to send important and inspiritational messages to their fundraising team.

To email team members, team captains do the following:

  1. Login to their fundraising account
  2. On the left side, click the link 'View Team Members'
  3. Click the 'Email Team Members' link (screen shown below)
  4. Enter email information and click 'Send'
  5. That's it!

This updated requested by: Running Guru

Personalize your event registration process by creating a custom message to appear on the final page of registration!

Example:

 

This is useful for reminding participants about key information such as:

  • Direct registrant to your fundraising campaign page
  • Remind them to setup a fundraising page (if applicable)
  • Sell branded products via your online store
  • Include important race information and updates
  • Promote your sponsors

Setup Instructions:

  1. Login to your Race Director account
  2. Edit your event
  3. Click on the link 'Confirmation'
  4. Use the editor to create your custom confirmation message
  5. Click 'Save' when done

 

This updated requested by: Brent's Place

Enhance your results page by adding custom messaging and links to course maps!

Custom messaging at the top looks like this:

 

Messaging at the bottom looks like this:

 

See it all together by clicking here!

How to set this up:

  1. Login to your Race Director account
  2. Click the Race Results link:



  3. Select the event for which you want to upload results
  4. Create a results template and upload your event results
  5. Click the link for the results you uploaded:



  6. Edit the top and bottom messages, and enable course map links:


 

This updated requested by: Bigwig Races LLC

To save you time, we've just added the ability for your participants to edit their registration information without having to contact you after they've registered.

Now, if registrants make mistakes during registration, they can change any of the data fields you've setup for registration like name, email address, age, tshirt size, and all custom fields (they cannot change their registration category or discount code).


How Does Registrant Make Edits?

A link is included in the registration confirmation email to allow the registrant to make changes, below is an example of what this link looks like. The registrant simply clicks on the link and they can make edits.

 

Enable This Feature

You specify whether this link is included in registration confirmation emails. If it is included, you set how long the edit link remains active. For example, you may want the link to expire within 24 hours of registration.

Steps to setup this feature:

  • Login to your Race Director account
  • Click Event Registration
  • Select your event
  • Click Registration Details
  • Scroll down until you see the below options:

 

We hope this feature saves you lots of time managing your event and registrants!

Running Guru
Support@RunningGuru.com


This updated requested by: Running Guru

To help you test the registration process when setting up your event, we've added a Test Mode feature. You can now enter test registrations without having to enter payment information!

To utilize Test Mode, do the following:

  1. Edit your event and in the lower left click the 'Test Mode' link.



  2. The following screen appears. Check the box next to 'Test mode' to put your event in Test Mode, then enter a test credit card number. Note the credit card number does not have to be a valid card.



  3. Click the 'Preview Event' link to enter a test registration.



  4. When you come to the Payment Screen, enter the above credit card number.
  5. Complete the registration to see how the process works; you should receive a confirmation email.
  6. After testing you can delete test registrations under Reports, All Registrations.

Note: when your event is in test mode you see the following visual indicators:

  • On the Event Registration page under My Account, events in test mode have the message (Test Mode ON) next to them:



  • When editing the event, the Test Mode link is followed by the red letters (ON)



  • At the top of every event registration page you will see this message:

This updated requested by: Bigwig Races LLC

Team Names can now be added to an event so registrants can select the team when registering. This allows you to create teams prior to an event going live. The first person to register and select a team is the team captain.

To add team names to an event, click on Tools or go to Reports, Teams.

This updated requested by: Running Guru

Now there is an image library tool to manage all of the images you upload.

Whenever you upload an image for an event logo, header, footer, sponsor, and so on, you can select an image from your personal image library or upload a new image.

When you upload new images, they are added to your image library.

You can access your Image Library from the Tools link in MyAccount or click here to go there now.

This updated requested by: Feat on the Street Inc.

It just got easier to link running events to fundraising campaigns! When you setup a fundraising page, under Fundraising Details you can specify the event to link to the fundraising page.

Options for linking an event are:

  • any event you've setup
  • any event listed on Running Guru
  • an event address that you enter

Now your fundraisers can raise money for any event that you choose!

This updated requested by: Girls on the Run

The Watch List is a feature that lets runners receive notifications on things of interest to them. This includes new events going live in their state, results and pictures being posted for events in which they participated, and messages you send when they've added your event to their Watch List.

How do runners setup their Watch List?

When a runner registers for your event and creates an account, your event is added to their Watch List and they receive all event messages you post.

What notifications do runners receive?

Following are the types of notifications runners receive via their Watch List:

  • Event Messages you post
  • New events posted on Running Guru in their state
  • New events posted in any state
  • New events posted for specific distance such as 5k, 10k, 1/2 marathon, marathon, and so on
  • Pictures posted for events in which they participated
  • Results posted for events in which they participated

Can runners turn off the Watch List?

Yes, under the Watch List Settings the runner can disable the Watch List.

This updated requested by: PCI Gaming

You can now grant full access to your account to other users. If you want another user to have their own login and be able to access your events, fundraising campaigns, web sites, and so on, you can now give them access.

To grant another user access to your account, login and click on Settings next to your name in the upper right of the screen. Then click on Permissions where you can grant access to any user.

This updated requested by: Brent's Place

You can now include a Tweet button on your event page and the registration conformation page. Users can click the Tweet button and send a tweet about your event and that they just registered. The message includes a link to your event page.

To enable this feature, edit your event and under Display Options, Social Media, check the box next to "Show Tweet Button". You can also set the default tweet message.

This updated requested by: Bigwig Races LLC

When displaying the Fundraising Progress Thermometer, you can now include event registration revenue as part of the amount raised. To do this, edit your Fundraising Page, click on Display Options, Colors & Buttons, then check the box next to "Include registration revenue:".

In addition, you can now display the Progress Thermometer on your event page. To do this, edit your Event Page, click on Event Details, Charity, then check the box next to "Fundraising progress:".

This updated requested by: University of Colorado Cancer Center

You can now leave important messages on your event page and these message show up in a red "Important Messages" box.

Click here to see what this box looks like. To enter messages, go to your event and click the link "Event Messages" in the lower let.

This updated requested by: Running Guru

During event registration, you can now offer the following tshirt sizes. These options are set in Event Registration, Registration Details, Data Fields.

  • Youth Small, Medium,Large
  • Men's XSmall, Small, Medium, Large, XLarge, XXLarge
  • Women's XSmall, Small, Medium, Large, XLarge, XXLarge
  • Adult (unisex or gender-neutral) XSmall, Small, Medium, Large, XLarge, XXLarge

This updated requested by: Hallucination Sports

A new feature provides the ability to quickly find a registrant based on name or phone #. In the Event setup section, there is a "Find registrant" box in the upper right of every screen.

Simply start typing letters in the name or phone number and matching registrants are shown below the box (just like a Google search). Scroll to the desired registrant and hit Return and you are taken to a screen where you can edit and print the registration, or resend the confirmation email.

This updated requested by: Georgetown to Idaho Springs Half Marathon

You can now host and manage your entire event and fundraising sites on Running Guru.This lets you do away with hosting and webmaster fees and completely mange your site yourself.

Once you login and go to an Event or Fundraising Page, click on the Custom Pages link on the left side. This lets you setup your own custom pages with our powerful HTML editor.

After you create your custom pages, click on Display Options, Header Menu to setup a menu and link your pages. There are even default pages you can include in the menu.

Virtually every running event has bibs for each participant. Assigning bib numbers and getting bibs printed is an integral process of event management and can be very tedious and time consuming.

Running Guru offers a Bib Sequence service to help streamline this process.

How Does Bib Sequencing Work?

The process is very simple. When participants register for your event, they are assigned a bib number. The number they are assigned is based on the Bib Sequence you setup.

Click here for a detailed description of how to assign bib numbers when people register.

This updated requested by: Hallucination Sports

You can now add links to the top of Event and Fundraising pages!

This is done under the "Display Options" link when you edit and event or fundraising campaign.

The links go just below the header, and you can define first and second level links, where second level links pop-up when you scroll over level one links.

Click here to see a demo:

This updated requested by: Support Our Society

Groupon Discount Codes can now be used for discounts when registering.

Click on the Tools link under any event, and there is a new option called "Manage Groupon Codes." This features lets you add Groupon Discount codes one at a time or you can import multiple discount codes from a txt or csv file.

This updated requested by: All Community Events

Raise more money for your non-profit!

Running Guru has partnered with Hallucination Sports to create a site where custom back-bibs can be orders.

This is a great opportunity to raise more money for your non-profit. For more information visit www.YourBibs.com

This updated requested by: Hallucination Sports

There is now a report that shows the number of tshirts ordered during registration for each tshirt size .

Go to Event Registration, select the event, click Reports, then select T Shirt Sizes

This updated requested by: Federal Cup 5K

A feature has been added to let you resend donation receipts. This is helpful when donors misplace or do not receive the original receipt when they make a donation.

To resend the donation receipt, go to the fundraising campaign, Reports, Donations and to the left of the donor's name on each donation you will see an email icon. Click this icon and the donation receipt is resent.

This updated requested by: Fetal Hope

A graph is now available showing the registrations per week for the twenty weeks leading up to your event.

To access this report, go to your Event, click on Reports and then click 'Registration By Week (chart)'

This updated requested by: Hallucination Sports

A report is now available that lets you show registrants by age range. For example, you can view registrants from 0 to 100 in groups of 5 years, i.e. 0-4, 5-9, 10-14, 15-19, 20-24, 25-29 and so on.

You specify the starting age (like 20), the ending age (like 100), and the number of years to group by (like 5).

This report is accessible in Reports, 'Registrants by Age'.

This updated requested by: Georgetown to Idaho Springs Half Marathon

When entering a manual donation, there is now an option to create a fundraising page for the donor and the donation is applied to this fundraising page.

On the manual donation page, you will see a checkbox at the bottom that you can select to create a fundraising page for the individual. Note an email address is required to create the fundraising page.

If the fundraiser does not already have an account, an account is created for them using their email address and a default password. To retrieve their password, they can go to the login page and click the "Retrieve password" button.

Also, an email is sent to the new fundraiser with their new fundraising page information.

This updated requested by: Second Wind Fund of Metro Denver

An option has been added to include a button on the event page to view event participants. This is helpful for allowing participants to see if they have signed up for the event.

To enable this button, edit the event and under Display Options there is a checkbox to enable this button.

This updated requested by: Bear Chase Trail race

There is now an option to delete an individual or team fundraiser. To do this, follow these instructions: 

  • Go to the fundraising campaign and in the lower left click on Tools
  • Click the icon "Use this option to delete individual or team fundraisers"
  • Click the red x (delete) next to the fundraiser you would like to delete

Note: you can only delete fundraisers that have raised $0.

This updated requested by: Second Wind Fund of Metro Denver

A report is now available that shows the breakdown of registrations by the following demographics:

  • Age
  • Gender
  • Registration Category
  • Age
  • State
  • City

To access the report, go to your event, Reports, and click on "Demographic Report of Registrants"

This updated requested by: South Suburban Parks and Recreation

You can now view pie charts for the following registration data:

  • By Gender
  • By Age
  • By Category
  • By Source Code (where they came from)
  • By State

To view these charts, go to your event, Reports, and click on "Pie Charts of Registration Data."

This updated requested by: South Suburban Parks and Recreation

A new Event Dashboard report is now available. This dashboard shows a snapshot of your event that includes registrations overall and by category, total sales, a thermometer that updates in real-time and shows registration progress relative to the goal number of registrations.

The dashboard also has links that show registrations by gender, category, and age in pie charts.

To access the Dashboard, click on Event Registration then click on the Dashboard icon next to the event you'd like to see.

This updated requested by: South Suburban Parks and Recreation

You can now setup multiple fundraising campaigns and link them to your event. Then when someone registers for your event, they can select which non-profit in this list that they want to fundraiser for.

Here are instructions on setting this up:

  1. Under Fundraising, setup each fundraising campaign
  2. Under Fundraising Details, Fundraising Event select the event that this will be part of _____________________________________________________________________________
  3.  Go to Event Registration and select your event
  4.  Under Event Details, check the box next to Multiple Charities. This adds a drop down to the registration process that let's the registrant select the non-profit for which to fundraise
  5. When someone registers and selects the non-profit, a fundraising page is automatically setup for them and on the Registration Confirmation page a link lets them further customize their fundraising page

This updated requested by: Step Up For Cancer

You can now add FaceBook Comments to your Event and Fundraising campaign pages. This lets visitors leave comments on your page via their FaceBook account and their comments are posted on FaceBook.

To enable FaceBook comments, edit your Event or Fundraising Campaign and click on Display Options. Then check the box next to FaceBook comments. Note the comments now appear on the bottom of your page. Click Preview to see the page.

This updated requested by: Hallucination Sports

When the "Event Registration" button is selected, all Future events are listed. There are now three options to display Future, Past, or All Events. The defaults is Future.

Also, a new column "Event live?" is visible.Clicking this field toggles between live and not live. Live events are listed on Running Guru and available on event search pages. This is the same as editing the event and selecting the "Publish Event" option.

This updated requested by: Bear Chase Trail race

A report is now available that shows # visitors to your event page and where registrations came from. This report is accessed from the event under Reports and is called "Event Traffic Analysis."

This updated requested by: Mother's Day 5K Walk/Run

You can now promote your events with an email sent to runners in the Running Guru network. The cost is $100 per 10,000 emails you want to send. With each email you see # clicks, registrations, and revenue so you know if the email is working!

For more information, click on Event Promotion and then Direct Email Event Promotion.

This updated requested by: Feat on the Street Inc.

The following updates are now available in the Fundraising and Registration systems:

  1. Check for duplicate registration on manual entry, check by email address and/or name
  2. Search and edit donor on donation page
  3. Search and edit fundraiser information
  4. On edit registrant screen, added delete button
  5. Under Fundraising Display Options, there is an option to include a "Fundraiser Login" link on the fundraising page. This allows fundraiser to easily login and manage their fundraising pages.

This updated requested by: Second Wind Fund of Metro Denver

You can now add "User Instructions" above the custom data fields on event registration. This is helpful if you have specific instructions relating to custom fields.

To set these instructions, edit your event and select "Registration Details" then scroll down to the custom field setup and you will see a text area called "User Instructions." Enter the desired user instructions and click "Save". These instructions now appear above the custom data field.

You can now setup templates to export just the registration data you require. When creating the template, you select the columns to export and the order in which they appear in the exported spreadsheet.

You can also select a date range for exported data.

This feature is accessed under Event Registration, Reports and you click on "Export registrants to Excel."

This updated requested by: Girls on the Run

There is now an option to copy an existing fundraising campaign.

When you select "New Campaign," you are given the option to create a blank campaign or copy all the info from an existing campaign.

If you copy from an existing campaign, you then have the option to copy team and individual fundraisers. This copies all their information and pictures, but the address of the new page changes so you will have to notify the fundraisers.

This updated requested by: Hallucination Sports

Discount codes can now be created for product sales. During event registration, you can offer products for sale as a part of registration, and now you can setup discount codes so the customer can get a % discount on their product orders.

To setup discount codes, go into your event and click on Product Sales. You will see a button called "Add new Discount Code". Click this button to add a discount code and specify the % discount.

After you setup the discount code(s), provide the codes to those customers for which you would like to provide a discount.

This updated requested by: Bear Chase Trail race

Links can now be added to the header and footer so when the user clicks on either you can take them to whatever URL (web address) you'd like.

The header and footer links are set in Event Registration under Display Options.

This updated requested by: Adventures for Charity

There is a new payment option for event payments. You can now elect to be paid at the end of the event.

Prior to this, you could be paid weekly, every two weeks, or monthly.

Select your event, click 'Payment Options' and then click the radio button next to 'After event completes'.

When a fundraising campaign is tied to an event, and a person registers for the event and makes a donation, there is now an option for the fundraising campaign manager to receive an email notification that a donation was made.

To enable these notifications, under Fundraising Setup, Fundraising Details, select the option "Send me an email when someone makes a donation."

This updated requested by: Fetal Hope

When uploading results, Timers can now specify the default column that the results are sorted by when first viewed by the runner.

For example, if you want the results to be sorted by name when the runner comes to the results page, you select the "Name" column when setting up the results template.

To specify the default sort column, when creating or editing a results template, simply click the radio button next to the column.

This updated requested by: Runlimited Timing and Scoring

You can now include a "Contact Race Director" button on your event page. This lets people send a message to you, the race director, without having to publicize your email address. It's very helpful for people that have questions about your event or otherwise want to get in touch with you.

To enable or disable this button, go to your event, Display Options and you will see a checkbox called "Contact race director: " Check the box to enable the button.

Note there is also an email address field that can be set for the race director if it is different than the person that setup the event.

Want to get your event noticed and increase participation? We've added Event Promotion that lets you feature your event throughout the site and on emails to members.

There is a new tab in your account called Event Promotion, click that to find out how you can feature and promote your event and increase participation.

Added the option to have top fundraising teams display as static text or a scrolling list.

Under Fundraising, Display Options, there is an option "Display fundraisers as:" and the selections are "Static text" or "Scrolling text".

Our registration process now allows someone to register multiple people during registration.

The person enters all the registration for each individual, pays for all registrations at once, and each person registered gets a confirmation email.

This updated requested by: Mile High United Way

A tool has been added to help you find and remove duplicate registrations.

Under Event Registration, select your event then click on the link "Tools" in the lower left. You will then see the tool that lets you view and remove duplicates.

This updated requested by: Second Wind Fund of Metro Denver