Running Guru Privacy and Security Policy

 

We understand and share your concern about privacy. We want to assure you that Running Guru respects your privacy and treats your personal information with the highest standards of safety, security and confidentiality. To better protect your privacy, we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. If you have questions regarding this Policy, you may direct them to Support@RunningGuru.com.

What type of information does Running Guru collect?

Our goal is to provide you with a safe and enjoyable experience. When we collect information about you it is in an effort to make our products and services more efficient and customized to you. You are free to browse the Running Guru site without revealing any personal information about yourself. However, once you give us your personal information, you are not anonymous to us. Note we do not sell or share your information with any other third parties. The only email you receive from us will be order receipts, event updates, and weekly event promotion emails...all of which you can opt out of at any time.

Secure Shopping

You can shop at RunningGuru.com with confidence. We have partnered with Authorize.Net, a leading payment gateway since 1996, to accept credit cards and electronic check payments safely and securely for our customers.

The Authorize.Net Payment Gateway manages the complex routing of sensitive customer information through the electronic check and credit card processing networks. See an online payments diagram to see how it works.

The company adheres to strict industry standards for payment processing, including:

  • 2048-bit Secure Sockets Layer (SSL) technology for secure Internet Protocol (IP) transactions.
  • Industry leading encryption hardware and software methods and security protocols to protect customer information.
  • Compliance with the Payment Card Industry Data Security Standard (PCI DSS).

For additional information regarding the privacy of your sensitive cardholder data, please read the Authorize.Net Privacy Policy.

RunningGuru.com is registered with the Authorize.Net Verified Merchant Seal program.

Running Guru does not keep a record of credit card numbers. Therefore, it is impossible for your credit card information to be stolen from our systems. As mentioned above, your credit card information is securely encrypted during transfer to our site, so it cannot be stolen during the purchase process.

Automatic Information

We automatically track certain information based upon your behavior on our site. We use this information to analyze our users' behavior, interests, and demographics to better understand and serve our customers. This information may include the URL that you just came from, which URL you next go to, what browser you are using, and your IP address.

What about Cookies?

"Cookies" are small pieces of information that a web site will store on your computer's hard drive.Running Guru will use cookies to identify you during your session, make our services easier to use and to store items in your shopping cart between visits. Acceptance of cookies is not a requirement to browse our site, however our signup and search processes do require the acceptance of cookies to work properly. Most browsers automatically accept cookies, but you can configure your browser to prevent that.

Personally Identifiable Information

This is information that you provide to us that is specific to you. We collect information such as your name, phone number, billing information, shipping information and other personal information as indicated on the forms throughout our site. You provide such information when you make a purchase, fill out a survey or form, provide testimonials feedback, etc. Where possible, we indicate which fields are required and which fields are optional. You can always choose not to provide information, but you may not be able to use a particular service or feature.

Our use of your information

We use the information we collect from you only to provide and improve our products and services and make your user experience more efficient and relevant. We review the actions of our visitors on an aggregate basis to determine customers' preferences. Running Guru also conducts analysis and research on our visitors' demographics, interests, and pages viewed based on the information provided to us during usage, from our server log files or surveys. We do not resell or distribute your information to any third parties.

Contacting Running Guru

If you have further questions about Running Guru's Privacy Policy or comments on how we can improve the Running Guru experience, please do not hesitate to contact us.