Unfortunately, many malicious hackers embed viruses in image files. Therefore when you purchase images from Running Guru and go to download them, your anti virus software may flag the file as "suspicious".

This is quite normal, and we can assure you there are no viruses in the image files. The files are copied directly from the camera to our image server so we ensure the files do not become corrupt.

When you preview race photos you will notice a light gray 'Running Guru' watermark on the photos. This is done to prevent unauthorized copying of the photos.

When you purchase the high-resolution image or prints, the watermark is removed.

The high-resolution image files range from 2 Megabytes to 5 Megabytes in size (the size depends on the specific camera settings for each event). These files must be large to contain the detail necessary for printing high-quality pictures. Lower resolution images are great for displaying on the web, but if you try and print low-res images the picture is fuzzy and blurry.

When you purchase images, you are emailed a link typically within one hour (we guarantee no longer than twelve hours). The time depends on how many other people are on our site and ordering images.

If you do not receive an email with the link, check your SPAM folder because many SPAM filters block emails that have links in them.

Also note you will receive two emails with each order: one is an order confirmation (a receipt) and the second email contains the link to your images.

Yes! Once you purchase images you can download them to as many computers as you'd like.

If you log in to your Running Guru account, click on the link called 'Orders'. This then shows you a list of all your orders placed with Running Guru. Next to each order you will see a link called 'Download images'. Click this link to download the high-resolution images to the computer that you are using.

Absolutely! You can browse to multiple events and buy images and prints from each individual event. The pictures are added to your cart and when you checkout you pay for everything all at once.

The images are then emailed to you and the prints arrive in the mail depending on what shipping option you selected.

Look for Running Guru banners at the event and look for an insert in your race packet that says 'Race Photos' with Running Guru information. You can also click on the 'Events' link on this website and search for your event. And if you're still not sure, contact the race director and ask them!